How To Get In Touch

For Mortgage Related Enquiries

By Phone

Speak to one of our friendly self employed mortgage specialists on 0203 794 5455.

Lines are open 9am-5pm Monday to Friday.

Apply Online

Find out if you likely to be eligible for a self-employed mortgage by taking our short online quiz here.

For All Other Enquiries

A Word About The Data Protection Act 2018 And GDPR Compliance


Holly Knight, Compliance Manager


"Your personal data is very important to us.

Whenever you voluntarily provide personal details to us we promise your information will be treated as confidential and held in accordance with the Data Protection Act 2018 and The GDPR.

You agree that such personal information may be used to provide you with details of services and products in writing, by email or by telephone.

You have the right to opt out too just tell us what you prefer"

We believe our service is awesome however here's what to do if you wish to make a complaint:

Please write to New Wave Financial Services, New Broad Street House, 35 New Broad Street, London, EC2M 1NH
or telephone Holly Knight our compliance manager directly on 0203 7945455.

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4567.

The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details of the FOS can be found on its website at www.financial-ombudsman.org.uk.

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